Elite Staffing Solutions
    January 3, 2024
    Truro, United Kingdom


    My client is a highly reputable, leading national insurance business looking to expand their team further. With a phenomenal track record of success and a prominent leader in their field, a commitment to providing a fun and supportive culture for their employees is as important as their company performance.

    They are looking for a Claims Assistant on a full time, permanent basis to join the wider team in the Truro area (predominately office based). This is a Monday – Friday position and the working hours will be between 8.30- 5.30pm. The salary is starting at £23,000.

    You do not necessarily need to have worked in insurance before but if you are passionate about delivering good customer service and you have a polite and friendly telephone manner then this could be the role for you!

    Please note if you apply for this position we will call you to discuss your CV in more detail.

    Main duties include:

    • Policy amendments whilst updating central systems
    • Process of customer payments
    • Support the insurance adviser with service enquiries and administration
    • Delivering exceptional service at all times
    • Provide administrative to the wider team
    • Work in collaboration with other internal teams and third parties


    The successful candidate:

    • Previous work experience in a regulated environment (desirable)
    • Polite and professional telephone manner
    • An ability to show compassion and empathy
    • Excellent customer skills and willingness to go the extra mile
    • Computer literate
    • Willingness to learn, develop and potential study
    • Excellent written and verbal communication skills
    • Team player who is able to work to deadlines
    • Insurance and agricultural knowledge would be advantageous


    Elite Staffing Solutions are acting as an Employment Agency on this vacancy.

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