Elite Staffing Solutions
    April 10, 2024
    Billericay, United Kingdom
    Job Reference Number:


    My client is a highly reputable, leading insurance broker that are looking to expand their team further. They are seeking a Commercial Claims Handler to join their buoyant and professional team on a full time, permanent basis.  The salary is dependent on qualifications and experience. Benefits include full support in obtaining professional qualifications and pension.

    Main duties include:

    • Notify insurers of new claims
    • Provide exceptional support to customers ensuring a high level of service
    • Input new claims onto the system
    • Continuously update claims records on the system
    • Continuously update claim records on the system including risk screens
    • Maintain comprehensive diary system to monitor claims progress
    • Ensure all actions are clearly recorded in the file notes
    • Deal with correspondence quickly to avoid any delay in settlement of a claim
    • Ensure full settlement details are received before bringing files to a close
    • Deal with repudiated claims and understanding why they have been repudiated
    • Attending some visits to sites/clients with allocated Account Executive

    The successful candidate must have:

    •  Experience within a Commercial Claims role
    • Good interpersonal and communication skills
    • Ability to manage personal workload and meet deadlines
    • Ability to work closely and flexibly with other team members
    • Ability to follow clear instructions to carry out given tasks
    • Demonstrate a high level of professionalism, integrity and commitment
    • Experience in Insurance Claims - Essential
    • Ownership of own continuing professional development
    • Knowledge of Microsoft Word and Excel

    This would suit an individual who has dealt with complex customer service claims matters in a previous role.

    Elite Staffing Solutions are acting as an Employment Agency on this vacancy.

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