Elite Staffing Solutions
    April 26, 2024
    Mansfield, United Kingdom
    Job Reference Number:


    Are you a service-focused Account Handler with a passion for delivering exceptional customer service?

    Join our client, a reputable independent general insurance broker, known for its commitment to excellence and supportive culture. This is your chance to be a part of an exceptional team at a broker with unique opportunities for career development and salary enhancement.

    About Us: Our client is a leading, dynamic, and ambitious insurance business with a prominent presence in the UK. They are currently expanding their team in Mansfield and are seeking a full-time, office-based Insurance Account Handler to contribute to their growth.

    The Role: As an Insurance Account Handler, you will play a key role in delivering exceptional service to Motor Trade Insurance customers. Essential responsibilities include handling new business, processing renewals, carrying out mid-term adjustments, and utilising your market knowledge. This is an ideal opportunity for someone with at least 3 years of experience in the insurance sector.

    Progression Opportunities: They believe in investing in their employees' growth and development. This role offers a clear path for career progression and salary growth. As a successful candidate, you will have the opportunity to work closely with an Account Executive, build product knowledge, and assist Directors with day-to-day cases.

    Main Duties:

    • Support an Account Executive with the running of their book of business.
    • Build up product knowledge for bespoke packages.
    • Assist Directors with day-to-day cases.
    • Proactively manage enquiries and pipeline.
    • Assist in the handling of claims.
    • Provide support for new business, renewals, and mid-term adjustments.
    • Contribute to the production of management information and reports.

    The successful candidate must have:

    • Experience within the insurance profession
    • Experience and knowledge of both commercial and motor trade products
    • Clear, friendly, professional, and confident telephone manner.
    • Excellent customer service skills.
    • Ability to coordinate multiple diaries and appointments.
    • Achievement orientated.
    • Flexible and adaptable to change.
    • High degree of personal motivation.
    • Ability to prioritise, plan, and organize own workload.
    • Good time management skills.
    • Excellent interpersonal skills, both written and verbal.


    • Salary up to £40,000 dependent on qualifications and experience.
    • Full training and support in obtaining professional qualifications.
    • Opportunities for career progression.
    • Flexible working options, including some working from home.

    How to Apply: If you are ready to take the next step in your career and seize this wonderful opportunity, apply with your CV today. If delivering exceptional service is at your core, this could be the role for you.

    Elite Staffing Solutions is acting as an Employment Agency on this vacancy.

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